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In many business conversations, the phrase “human resources” conjures up images of the old employment office. Human resources (HR) is not recognized as a strategic business partner with finance, marketing, operations, and information technology. It isn’t seen as a value-added resource to the bottom-line. At the same time, in our increasingly service-oriented economy, productivity and profitability are directly correlated to the quality and motivational level of a company’s employees. The key variable that distinguishes top-performing enterprises is its people. |
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